®
No Refund Policy
Effective Date: November 25, 2024
At Exodus Management & Consulting, LLC, we value your time and commitment to professional services. This No Refund Policy outlines our terms regarding payments for consultation services and complies with applicable state and federal laws, including but not limited to the Federal Trade Commission’s guidelines on service contracts and Georgia state regulations.
1. Non-Refundable Fees
-
Consultation Fees: All fees for consultations, including initial "consultation" or "discovery session" fees, are non-refundable. These fees are charged for the time, expertise, and resources invested during the consultation process.
-
Additional Charges: Fees represented cover only the consultation service and do not include costs related to projects, materials, classes, or travel expenses.
2. No-Show Policy
-
If a client does not attend a scheduled consultation or discovery session without prior notice, an additional $50.00 no-show fee will be charged. This fee compensates for the time reserved for the session and ensures fairness to other clients.
3. Payment and Scheduling
-
Payment for consultations must be made in full at the time of booking.
-
Scheduling changes must be communicated at least 24-48 hours in advance to avoid being charged the no-show fee.
4. Legal Compliance
This policy complies with applicable Georgia laws, including:
-
Georgia Fair Business Practices Act: Ensures transparency in service agreements.
-
Federal Trade Commission Guidelines: Adherence to the principles of fairness and disclosure in service transactions.
5. Agreement to Policy
By booking and paying for a consultation with Exodus Management & Consulting, LLC, you acknowledge and agree to this No Refund Policy, including any additional fees related to no-shows or rescheduling.
6. Contact Information
For questions regarding this policy, please contact us:
Exodus Management & Consulting, LLC
Email: team@exodusmanagementconsulting.com
Phone: 912-515-6958
Address: 62 E. Main Street, Statesboro, GA
This No Refund Policy ensures that our time and resources are allocated efficiently while providing clients with the professional attention they deserve.